Spletno mesto bo delovalo z omejenimi zmožnostmi, medtem ko na njem izvajamo vzdrževalna dela za vas. Če članki ne rešijo vaše težave in želite zastaviti vprašanje, naša skupnost za podporo čaka na vas na @FirefoxSupport na Twitterju in na /r/firefox na Redditu.

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Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

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Crashing

  • 2 odgovora
  • 1 ima to težavo
  • 9 ogledov
  • Zadnji odgovor od FredMcD

carisheren
carisheren
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Computer is fine, I'm getting great speed, and Youtube and other shows keep crashing using FIREFOX while I'm using IE it doesn't happen, I optimized the browser, I reset and my computer doesn't have virus. I also updated the Shockwave and the Flash player, I uninstalled and re-installed the program and nothing happened. What should I do?

Computer is fine, I'm getting great speed, and Youtube and other shows keep crashing using FIREFOX while I'm using IE it doesn't happen, I optimized the browser, I reset and my computer doesn't have virus. I also updated the Shockwave and the Flash player, I uninstalled and re-installed the program and nothing happened. What should I do?

Vsi odgovori (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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When Firefox crashes, it usually records information about what was happening at that moment. You can submit that data to Mozilla and share it with forum volunteers to see whether it points to the solution. Please check the last section of support article "Firefox Crashes" for steps to get those crash report IDs, and then post some of the recent ones here.

FredMcD
FredMcD
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Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.