Spletno mesto bo delovalo z omejenimi zmožnostmi, medtem ko na njem izvajamo vzdrževalna dela za vas. Če članki ne rešijo vaše težave in želite zastaviti vprašanje, naša skupnost za podporo čaka na vas na @FirefoxSupport na Twitterju in na /r/firefox na Redditu.

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Firefox will neither stop nor start.

  • 2 odgovora
  • 23 ima to težavo
  • 6 ogledov
  • Zadnji odgovor od joaneybee

more options

Firefox will neither stop nor start.

I have attempted to start it in both normal and safe mode, but I get the same results. I receive the following two messages:

                    CLOSE FIREFOX "Firefox is already running, but is not responding.  The old Firefox process must be closed to open a new window."

When I select either Cancel or Close Firefox this, it is followed by

                    PROFILE MISSING "Your Firefox profile cannot be loaded.  It may be missing or inaccessible."

I have uninstalled and re-installed Firefox. Same result. I have uninstalled, cleared the registry and re-installed. Same result.

I am at a complete loss as to what to do next.

Firefox will neither stop nor start. I have attempted to start it in both normal and safe mode, but I get the same results. I receive the following two messages: CLOSE FIREFOX "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window." When I select either Cancel or Close Firefox this, it is followed by PROFILE MISSING "Your Firefox profile cannot be loaded. It may be missing or inaccessible." I have uninstalled and re-installed Firefox. Same result. I have uninstalled, cleared the registry and re-installed. Same result. I am at a complete loss as to what to do next.

Vsi odgovori (2)

more options

Izbrana rešitev

more options

Diego, You are a complete HERO! Thank you so much.

-)