Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Spletno mesto bo delovalo z omejenimi zmožnostmi, medtem ko na njem izvajamo vzdrževalna dela za vas. Če članki ne rešijo vaše težave in želite zastaviti vprašanje, naša skupnost za podporo čaka na vas na @FirefoxSupport na Twitterju in na /r/firefox na Redditu.

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Receive messages, but only the header shows, no message opens

  • 3 odgovori
  • 2 imata to težavo
  • 13 ogledov
  • Zadnji odgovor od taavim

more options

Yesterday, suddenly, my emails download, but only the header shows up. No message. I have both IMAP and POP coming in, both are doing the same thing. If I double-click on a message, a new window opens -- no message -- just a bit of the header. If I go to More, then classic view -- then I can see my message. But NOT if I set Classic View for the entire program. That freezes the program.

I can click all I want on different messages, but nothing happens to change the header from the first message I tried to view. I can delete messages, but not open them.

It also took forever to download an attachment to IMAP, but not to POP messages coming in.

Using Windows 7, this happened to the previous version and just upgraded to 38.0.01 to try to fix it. No luck.

Is it possible to go back to an older version of Thunderbird and have that work?

Yesterday, suddenly, my emails download, but only the header shows up. No message. I have both IMAP and POP coming in, both are doing the same thing. If I double-click on a message, a new window opens -- no message -- just a bit of the header. If I go to More, then classic view -- then I can see my message. But NOT if I set Classic View for the entire program. That freezes the program. I can click all I want on different messages, but nothing happens to change the header from the first message I tried to view. I can delete messages, but not open them. It also took forever to download an attachment to IMAP, but not to POP messages coming in. Using Windows 7, this happened to the previous version and just upgraded to 38.0.01 to try to fix it. No luck. Is it possible to go back to an older version of Thunderbird and have that work?

Izbrana rešitev

right click the folder, select properties and then the repair button.

Preberite ta odgovor v kontekstu 👍 0

Vsi odgovori (3)

more options

Izbrana rešitev

right click the folder, select properties and then the repair button.

more options

At first it didn't seem to t work, but now -- Yes! It did work... took a bit for it to do so, but seems to be working now. Many thanks!

more options

I have same problem. Matt's suggestion didn't work either.