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celiat
celiat
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I have had this problem for several weeks. When I try to play a video on Facebook or YouTube it skips and hard to watch. The same videos work fine on Chrome. I would appreciate any help or suggestions. I have talked to others who are having the same problem so it sounds like the problem is with Firefox.

I have had this problem for several weeks. When I try to play a video on Facebook or YouTube it skips and hard to watch. The same videos work fine on Chrome. I would appreciate any help or suggestions. I have talked to others who are having the same problem so it sounds like the problem is with Firefox.

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FredMcD
FredMcD
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If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: