Spletno mesto bo delovalo z omejenimi zmožnostmi, medtem ko na njem izvajamo vzdrževalna dela za vas. Če članki ne rešijo vaše težave in želite zastaviti vprašanje, naša skupnost za podporo čaka na vas na @FirefoxSupport na Twitterju in na /r/firefox na Redditu.

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Flash player is not working, even after reinstalling both firefox and flash player.

  • 1 odgovor
  • 1 ima to težavo
  • 18 ogledov
  • Zadnji odgovor od FredMcD

more options

Yesterday morning flash was working to play flash games and listen to songs on pandora. After coming home opening any flash game leads to a blank area where the game should load and pandora first would not load music and now says to "Please ensure you are using the latest Flash Player". I have tried updating flash player, then reinstalling flash, then refreshing firefox, and then when none of that worked I completely reinstalled firefox and the problem is still not fixed.

Yesterday morning flash was working to play flash games and listen to songs on pandora. After coming home opening any flash game leads to a blank area where the game should load and pandora first would not load music and now says to "Please ensure you are using the latest Flash Player". I have tried updating flash player, then reinstalling flash, then refreshing firefox, and then when none of that worked I completely reinstalled firefox and the problem is still not fixed.

Vsi odgovori (1)

more options

Make sure your Java (Not JavaScript) is up to date Verify Java and Find Out-of-Date Versions {web link}

Version 8 Update 60 Release date August 18, 2015

All such games use Java


Separate Issue; Your System Details shows;

Installed Plug-ins

Adobe Shockwave for Director Netscape plug-in, version 12.1.8.158 Adobe Shockwave for Director Netscape plug-in, version 12.1.5.155
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Shockwave Director: Shockwave Standalone Installer / Uninstaller{web link} Shockwave Director Version 12.1.9.160 http://get.adobe.com/shockwave/