Spletno mesto bo delovalo z omejenimi zmožnostmi, medtem ko na njem izvajamo vzdrževalna dela za vas. Če članki ne rešijo vaše težave in želite zastaviti vprašanje, naša skupnost za podporo čaka na vas na @FirefoxSupport na Twitterju in na /r/firefox na Redditu.

Avatar for Username

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Ta tema je arhivirana. Postavite prosim novo vprašanje, če potrebujete pomoč.

i need mx records

Sancese
Sancese
more options

Hi, I have recently ended my domain subsscription with one.com and upon cancelling, I lost my email which I hosted with Thunderbird. I have contacted new domain company and they said to use my old email address I need the MX records. I have asked one.com and they say there is nothing they can do as the domain is cancelled. I need the email address as it is what I use for my business. Where can I obtain the MX records I need to then re-use my old email name?

Hi, I have recently ended my domain subsscription with one.com and upon cancelling, I lost my email which I hosted with Thunderbird. I have contacted new domain company and they said to use my old email address I need the MX records. I have asked one.com and they say there is nothing they can do as the domain is cancelled. I need the email address as it is what I use for my business. Where can I obtain the MX records I need to then re-use my old email name?

Izbrana rešitev

So you still own the domain? That's a good start.

MX records give mail senders the inbound address of your email service provider.

It sounds as though your old domain registrar provided email service (i.e., it received mail for you, sent mail for you, and hosted your mailbox for you) and the new one does not.

Since you already canceled your service with the old email provider, using the old MX records will cause all your mail to be undeliverable -- it will be rejected by your old provider. Will they let you reactivate your subscription and restore your (deleted?) email?

Preberite ta odgovor v kontekstu 👍 2

Vsi odgovori (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Izbrana rešitev

So you still own the domain? That's a good start.

MX records give mail senders the inbound address of your email service provider.

It sounds as though your old domain registrar provided email service (i.e., it received mail for you, sent mail for you, and hosted your mailbox for you) and the new one does not.

Since you already canceled your service with the old email provider, using the old MX records will cause all your mail to be undeliverable -- it will be rejected by your old provider. Will they let you reactivate your subscription and restore your (deleted?) email?