Spletno mesto bo delovalo z omejenimi zmožnostmi, medtem ko na njem izvajamo vzdrževalna dela za vas. Če članki ne rešijo vaše težave in želite zastaviti vprašanje, naša skupnost za podporo čaka na vas na @FirefoxSupport na Twitterju in na /r/firefox na Redditu.

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Firefox crashed and I have reinstalled (twice) but all I get is the dulled restore session page and the not responding header.

  • 1 odgovor
  • 1 ima to težavo
  • 12 ogledov
  • Zadnji odgovor od FredMcD

more options

Firefox crashed and I have reinstalled (twice) but all I get is the dulled restore session page and the not responding header. I can't get it to open at all.....

Takes ages to get even the dulled screen up....

I am running windows 8

Firefox crashed and I have reinstalled (twice) but all I get is the dulled restore session page and the not responding header. I can't get it to open at all..... Takes ages to get even the dulled screen up.... I am running windows 8

Izbrana rešitev

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?

While still in Safe Mode,

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29
Preberite ta odgovor v kontekstu 👍 0

Vsi odgovori (1)

more options

Izbrana rešitev

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?

While still in Safe Mode,

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29