Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Spletno mesto bo delovalo z omejenimi zmožnostmi, medtem ko na njem izvajamo vzdrževalna dela za vas. Če članki ne rešijo vaše težave in želite zastaviti vprašanje, naša skupnost za podporo čaka na vas na @FirefoxSupport na Twitterju in na /r/firefox na Redditu.

Avatar for Username

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Ta tema je arhivirana. Postavite prosim novo vprašanje, če potrebujete pomoč.

Saved logins are not visible in the security tab

  • 2 odgovora
  • 3 imajo to težavo
  • 1 ogled
  • Zadnji odgovor od whatthe

whatthe
whatthe
more options

Saved logins are not visible after entering the master password, even though Firefox is still populating the credentials to log in to web sites. The saved logins dialog/table does not display any sites or credentials.

Saved logins are not visible after entering the master password, even though Firefox is still populating the credentials to log in to web sites. The saved logins dialog/table does not display any sites or credentials.

Izbrana rešitev

Thanks. Malwarebytes found Trojan.Poweliks.B. After removal and restart the problem in Firefox was not resolved. I did a system restore to a March 7th restore point. After that I was able to see the credentials. I then checked the version of Firefox and it automatically installed version 45. Then I was no longer able to see the credentials. I decided to try to reinstall Firefox and went to the Firefox website, which offered to do a refresh of Firefox. I let that run. After the refresh I was able to see the credentials but now found that none of the add-ons I use was reinstalled. I installed the Master Password+ add-on and then found that I again could not see the passwords. I uninstalled Master Password+ and was then able to see the passwords.

In summary, it appears that Master Password+ conflicts with Firefox v 45 by not displaying the credentials in Saved Logins. The credentials are not deleted, they are just not displayed.

Preberite ta odgovor v kontekstu 👍 0

Vsi odgovori (2)

philipp
philipp
  • Moderator
more options

hi, since i have seen two similar issues today that were caused by malware, please run a scan of your system with the free version of malwarebytes and see if this changes things...

whatthe
whatthe Lastnik vprašanja
more options

Izbrana rešitev

Thanks. Malwarebytes found Trojan.Poweliks.B. After removal and restart the problem in Firefox was not resolved. I did a system restore to a March 7th restore point. After that I was able to see the credentials. I then checked the version of Firefox and it automatically installed version 45. Then I was no longer able to see the credentials. I decided to try to reinstall Firefox and went to the Firefox website, which offered to do a refresh of Firefox. I let that run. After the refresh I was able to see the credentials but now found that none of the add-ons I use was reinstalled. I installed the Master Password+ add-on and then found that I again could not see the passwords. I uninstalled Master Password+ and was then able to see the passwords.

In summary, it appears that Master Password+ conflicts with Firefox v 45 by not displaying the credentials in Saved Logins. The credentials are not deleted, they are just not displayed.