Spletno mesto bo delovalo z omejenimi zmožnostmi, medtem ko na njem izvajamo vzdrževalna dela za vas. Če članki ne rešijo vaše težave in želite zastaviti vprašanje, naša skupnost za podporo čaka na vas na @FirefoxSupport na Twitterju in na /r/firefox na Redditu.

Avatar for Username

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Ta tema je arhivirana. Postavite prosim novo vprašanje, če potrebujete pomoč.

account has been locked and if I reset my password, some data maybe lost

  • 1 odgovor
  • 1 ima to težavo
  • 5 ogledov
  • Zadnji odgovor od cor-el

likounin
likounin
more options

Today my firefox for windows told me to reset my password, however, if I do so, some of my data will be lost. I'm not quite understand why Mozilla force me to lose data?

Today my firefox for windows told me to reset my password, however, if I do so, some of my data will be lost. I'm not quite understand why Mozilla force me to lose data?

Vsi odgovori (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Mozilla has found out that some Firefox account passwords that are use for the Sync service are compromised and misused. The passwords of affected accounts have been reset to protect you and an email is send to notify you.

See:

Always make sure never to use the same password for more than one website, but always use a different password.