Spletno mesto bo delovalo z omejenimi zmožnostmi, medtem ko na njem izvajamo vzdrževalna dela za vas. Če članki ne rešijo vaše težave in želite zastaviti vprašanje, naša skupnost za podporo čaka na vas na @FirefoxSupport na Twitterju in na /r/firefox na Redditu.

Avatar for Username

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Ta tema je arhivirana. Postavite prosim novo vprašanje, če potrebujete pomoč.

Not printing Mozilla (does in other browsers)

  • 5 odgovorov
  • 1 ima to težavo
  • 4 ogledi
  • Zadnji odgovor od philipp

dleroy
dleroy
more options

not printing in mozilla but does from other browsers and applications.

Tried everything in this page (checked firefox page settings, checked other browsers and printers, reset firefox printer setting, reset all firefox printer settings, changed the default font) https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox

There was another site that mentioned about editing the "prefs" js file. It mentioned about lines that started with "print _ ". No lines started with that. There were some lines with "print_" within it but nothing else.

we've also unistalled and reinstalled browser which works for a day and goes back to this issue.

Other suggestions?

not printing in mozilla but does from other browsers and applications. Tried everything in this page (checked firefox page settings, checked other browsers and printers, reset firefox printer setting, reset all firefox printer settings, changed the default font) https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox There was another site that mentioned about editing the "prefs" js file. It mentioned about lines that started with "print _ ". No lines started with that. There were some lines with "print_" within it but nothing else. we've also unistalled and reinstalled browser which works for a day and goes back to this issue. Other suggestions?

Vsi odgovori (5)

philipp
philipp
  • Moderator
more options

hi, what kind of problem do you have exactly when trying to print something - an error message, no reaction at all, a wrong output?

dleroy
dleroy Lastnik vprašanja
more options

It's an error message.

philipp
philipp
  • Moderator
more options

what does it say?

dleroy
dleroy Lastnik vprašanja
more options

The message is "An error occurred while printing" and the printer prints a white page.

It is a windows 7 professional OS

philipp
philipp
  • Moderator
more options

thank you, can you please try updating to firefox 54.0 which was released in the past hours and may contain a fix for this problem (Bug 1336657). can you still reproduce this afterwards?

Update Firefox to the latest release