Spletno mesto bo delovalo z omejenimi zmožnostmi, medtem ko na njem izvajamo vzdrževalna dela za vas. Če članki ne rešijo vaše težave in želite zastaviti vprašanje, naša skupnost za podporo čaka na vas na @FirefoxSupport na Twitterju in na /r/firefox na Redditu.

Avatar for Username

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Ta tema je arhivirana. Postavite prosim novo vprašanje, če potrebujete pomoč.

I no longer get email coming into the Inbox but can find an email if I know it's there and I search for it.

  • 1 odgovor
  • 1 ima to težavo
  • 2 ogleda
  • Zadnji odgovor od Toad-Hall

familycoach
familycoach
more options

I have 2 email addresses and have no problem with one of them. Yesterday, while using the other, I was opening attachments from a message and when I returned to the message to open the next attachment, there was nothing in my Inbox. All messages had disappeared. When I searched for the particular sender, I got all of the messages from him and when I went to show them in a list, I got all of the messages that should have been in the Inbox. This listed all of the messages for both email addresses. But the screen showing them didn't have the folders that are normally on the left side.

How do I get back my Inbox and the messages that are there?

Many thanks, JM

I have 2 email addresses and have no problem with one of them. Yesterday, while using the other, I was opening attachments from a message and when I returned to the message to open the next attachment, there was nothing in my Inbox. All messages had disappeared. When I searched for the particular sender, I got all of the messages from him and when I went to show them in a list, I got all of the messages that should have been in the Inbox. This listed all of the messages for both email addresses. But the screen showing them didn't have the folders that are normally on the left side. How do I get back my Inbox and the messages that are there? Many thanks, JM

Vsi odgovori (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

re : But the screen showing them didn't have the folders that are normally on the left side.

You say the folders are missing, But do you see the mail account name? Is this an imap mail account? If yes, you can see the mail account name, right click on it and select 'Subscribe' Select the folders and click on 'Subscribe' click on OK