Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Spletno mesto bo delovalo z omejenimi zmožnostmi, medtem ko na njem izvajamo vzdrževalna dela za vas. Če članki ne rešijo vaše težave in želite zastaviti vprašanje, naša skupnost za podporo čaka na vas na @FirefoxSupport na Twitterju in na /r/firefox na Redditu.

Avatar for Username

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Ta tema je arhivirana. Postavite prosim novo vprašanje, če potrebujete pomoč.

After upgrading to Firefox Quantum 58.0.2 i lost bookmark library

  • 1 odgovor
  • 4 imajo to težavo
  • 4 ogledi
  • Zadnji odgovor od Shadow110

agam
agam
more options

I've had my bookmark library for years and it is extensive. I have been using firefox for years exclusively. I have updated firefox dozens of times over the years and never lost my bookmarks. After upgrading to the latest version of Quantum yesterday my bookmark library disappeared. All of the automatic backups are gone as well. There is no profile with the library and it is not in the Old Firefox Data directory on my desktop. When I use the restore feature, there are no backups to restore.

I have an account and all of my devices are sinked (pc, ipad, and iphone). I did the upgrade on my pc. However, instead of sync adding my bookmark library from the other devices, it worked the other way around, and now all of my devices have had the library wiped clean.

This is bizarre. Please help.

I've had my bookmark library for years and it is extensive. I have been using firefox for years exclusively. I have updated firefox dozens of times over the years and never lost my bookmarks. After upgrading to the latest version of Quantum yesterday my bookmark library disappeared. All of the automatic backups are gone as well. There is no profile with the library and it is not in the Old Firefox Data directory on my desktop. When I use the restore feature, there are no backups to restore. I have an account and all of my devices are sinked (pc, ipad, and iphone). I did the upgrade on my pc. However, instead of sync adding my bookmark library from the other devices, it worked the other way around, and now all of my devices have had the library wiped clean. This is bizarre. Please help.

Vsi odgovori (1)

Shadow110
Shadow110
more options

Hi, Sorry to hear you lost your bookmarks. Yes Sync does work that way. If no bookmarks in OldFirefoxData folder then none there. Did you check your Profile folder to see if a new Profile was made as it maybe in there if it did.

Always :

Please let us know if this solved your issue or if need further assistance.