Spletno mesto bo delovalo z omejenimi zmožnostmi, medtem ko na njem izvajamo vzdrževalna dela za vas. Če članki ne rešijo vaše težave in želite zastaviti vprašanje, naša skupnost za podporo čaka na vas na @FirefoxSupport na Twitterju in na /r/firefox na Redditu.

Avatar for Username

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Ta tema je arhivirana. Postavite prosim novo vprašanje, če potrebujete pomoč.

Hyperlinks suddeny stopped working in TB 60.3.3

  • 3 odgovori
  • 1 ima to težavo
  • 13 ogledov
  • Zadnji odgovor od BirdieBob

BirdieBob
BirdieBob
more options

In the middle of an active TB session, hyperlinks stopped working. A link can be copied from TB to FF and opened but TB will not open FF or open a link when FF is already open. Also found that Help>Help Contents will also not open. I've done the following:

Verified that FF is the default browser

Checked network.protocol-handler.warn-external preferences with config editor. -default was already set to true. .ftp, .http, and https were set to false: i toggled them and set them to true.

Opened TB with add-ons disabled (safe mode0 with no change in performance.

Downloaded and installed a new version of TB with no change in performance.

So I'm out of ideas -- hope someone can help correct this problem. Thanks.

BirdieBob

In the middle of an active TB session, hyperlinks stopped working. A link can be copied from TB to FF and opened but TB will not open FF or open a link when FF is already open. Also found that Help>Help Contents will also not open. I've done the following: Verified that FF is the default browser Checked network.protocol-handler.warn-external preferences with config editor. -default was already set to true. .ftp, .http, and https were set to false: i toggled them and set them to true. Opened TB with add-ons disabled (safe mode0 with no change in performance. Downloaded and installed a new version of TB with no change in performance. So I'm out of ideas -- hope someone can help correct this problem. Thanks. BirdieBob

Izbrana rešitev

If it re occurs I suggest you reboot your computer as a first diagnostic. Links are passed to the operating system and usually intercepted and examined bu your anti virus before going to the default browser. Rebooting initializes your anti virus and that is often what is the problem, not any of the programs you can actually see as being involved.

Preberite ta odgovor v kontekstu 👍 1

Vsi odgovori (3)

BirdieBob
BirdieBob Lastnik vprašanja
more options

This is Friday morning, the day after the problem arose. No changes were made after the original post but hyperlinks are now working -- opening Firefox and connecting.

I can't explain why the problem began or why it has disappeared, but for now at least, the issue is resolved. If it reoccurs, I will post once again

Birdie Bob

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Izbrana rešitev

If it re occurs I suggest you reboot your computer as a first diagnostic. Links are passed to the operating system and usually intercepted and examined bu your anti virus before going to the default browser. Rebooting initializes your anti virus and that is often what is the problem, not any of the programs you can actually see as being involved.

BirdieBob
BirdieBob Lastnik vprašanja
more options

Thanks Matt -- will keep that in mind going forward.