Spletno mesto bo delovalo z omejenimi zmožnostmi, medtem ko na njem izvajamo vzdrževalna dela za vas. Če članki ne rešijo vaše težave in želite zastaviti vprašanje, naša skupnost za podporo čaka na vas na @FirefoxSupport na Twitterju in na /r/firefox na Redditu.

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Cannot send out e-mail

  • 6 odgovorov
  • 1 ima to težavo
  • 7 ogledov
  • Zadnji odgovor od Nunz

more options

I can receive e-mails but cannot send them out. It indicates that it is sending, but it times out and sends an error message.

I can receive e-mails but cannot send them out. It indicates that it is sending, but it times out and sends an error message.

Vsi odgovori (6)

more options

Is this an imap or pop mail account? Does the message get stored in 'Sent' folder? What is the error message ...word for word? What outgoing smtp server do you use?

more options

1) Pop mail

2) No not stored in sent folder

3 & 4} "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.comcast.net timed out. Try again."

more options

Right click on pop mail account and select 'Settings' Scroll down on left side and select 'Outgoing server (SMTP)' Select the comcast outgoing server smtp in the list. Please post an image showing the settings.

Have you been travelling about recently, moving computer between different internet connections?

more options

Do you have an Anti-Virus program which is scanning incoming and outgoing mail ? If yes, please perform a test, access AV settings and switch off scanning of incoming and outgoing mail and try to send an email. It is possible the scanning is slowing down the process and causing an issue with sending.

Please report back on result and state what AV product are you using?

more options

There is no list. only one item on outgoing server... "Comcast.smpt.comcast.net (Default)"

I have not moved about at all. Laptop stays here at all times.

I am using Avast Free Anti-virus. Will try to access AV settings and let you know.

more options

The issue has been sporadic lately...sometimes, when it won't send out, I close out of Thunderbird...reopen...and it will send. Other times, it does not work. Frustrating.