Spletno mesto bo delovalo z omejenimi zmožnostmi, medtem ko na njem izvajamo vzdrževalna dela za vas. Če članki ne rešijo vaše težave in želite zastaviti vprašanje, naša skupnost za podporo čaka na vas na @FirefoxSupport na Twitterju in na /r/firefox na Redditu.

Avatar for Username

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Ta tema je arhivirana. Postavite prosim novo vprašanje, če potrebujete pomoč.

I have written my question to the help section, only to be asked for my credit card details? This seems a little odd for me to give my credit card details?

iarney
iarney
more options

I was given space to talk a consultant only when my question was placed I was asked for my credit card details before anything else, seems a little odd that I need to give credit card details before I even know who I am talking with?

I was given space to talk a consultant only when my question was placed I was asked for my credit card details before anything else, seems a little odd that I need to give credit card details before I even know who I am talking with?

Vsi odgovori (1)

the-edmeister
the-edmeister
  • Moderator
more options

Sounds like you ended up in a 3rd party support site which isn't related to Mozilla.

There is no need for supplying credit card details for anything involivinf Mozilla. Plus, there are no "consultants" around here, the title used here is support contributor.

Check your browsing history for the URL of where you had that happen and please provide that info here. Mozilla legal might be interested in learning more about a website that would mislead a Firefox user as to that website being related to Mozilla thru improper use of Mozilla intellectual property.