Spletno mesto bo delovalo z omejenimi zmožnostmi, medtem ko na njem izvajamo vzdrževalna dela za vas. Če članki ne rešijo vaše težave in želite zastaviti vprašanje, naša skupnost za podporo čaka na vas na @FirefoxSupport na Twitterju in na /r/firefox na Redditu.

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Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

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Firefox says my profile is missing

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Firefox is saying my profile is missing or inaccessible. I have not moved, renamed, or deleted the folder at all. I have to use Google Chrome now. Someone please help!

Firefox is saying my profile is missing or inaccessible. I have not moved, renamed, or deleted the folder at all. I have to use Google Chrome now. Someone please help!

Izbrana rešitev

Now it's up and running again.

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Vsi odgovori (3)

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Hi Jeremy, you can create a new profile to start Firefox, and then investigate further:

How to run Firefox when your profile is missing or inaccessible

But first, if you haven't restarted Windows since this problem began, please try that as this sometimes is caused by locked files or incomplete permissions.

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This morning it did it again. I was kind of frustrated, so I went into the App Data folder and remembered that I had accidentally moved it to my OneDrive. It worked perfectly fine in my OneDrive, until the Microsoft 365 admin made me change my password. That's when it went all wonky.

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Izbrana rešitev

Now it's up and running again.