Spletno mesto bo delovalo z omejenimi zmožnostmi, medtem ko na njem izvajamo vzdrževalna dela za vas. Če članki ne rešijo vaše težave in želite zastaviti vprašanje, naša skupnost za podporo čaka na vas na @FirefoxSupport na Twitterju in na /r/firefox na Redditu.

Avatar for Username

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Ta tema je arhivirana. Postavite prosim novo vprašanje, če potrebujete pomoč.

Set up Existing email address Tests are good, but when clicking on done I get "Error Creating Account Incoming Server Already Exists"? Can't update any of my accounts??

  • 1 odgovor
  • 1 ima to težavo
  • 1 ogled
  • Zadnji odgovor od sfhowes

webwitz1
webwitz1
more options

Updated all my email passwords on the AT&T server (8-emails) and updated the passwords on Thunderbird and none of them work. Tried Set Up Your EXisting Email Address and all the accounts test correctly, but when I click on the "Done" I get an Error Creating Account Incoming Server Already Exists" and NONE of the accounts will update??

Updated all my email passwords on the AT&T server (8-emails) and updated the passwords on Thunderbird and none of them work. Tried Set Up Your EXisting Email Address and all the accounts test correctly, but when I click on the "Done" I get an Error Creating Account Incoming Server Already Exists" and NONE of the accounts will update??

Vsi odgovori (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

There's no need to add the accounts if they're already set up in TB, but instead of entering the new passwords, remove the old passwords from Saved Passwords in Options, create a secure mail key for each account, then enter the key when TB is restarted and you're prompted to enter a password.

https://support.mozilla.org/en-US/questions/1312886

If you do add accounts on the same server, give each one a distinct Account Name in Account Settings to avoid the 'already exists' error.