Spletno mesto bo delovalo z omejenimi zmožnostmi, medtem ko na njem izvajamo vzdrževalna dela za vas. Če članki ne rešijo vaše težave in želite zastaviti vprašanje, naša skupnost za podporo čaka na vas na @FirefoxSupport na Twitterju in na /r/firefox na Redditu.

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Google play not offering me fire fox 83 update

  • 4 odgovori
  • 1 ima to težavo
  • 2 ogleda
  • Zadnji odgovor od TyDraniu

more options

I am not getting the fire fox 83 update on google play. I uninstalled the app and re installed and I'm still stuck on version 82. I am running Android version 8.1 on a Motorola g5 plus phone. I really want the update because I want the new ad blocker add on. My husband got the update on a lower end phone running an older android version and less memory than mine so I am a bit confused why my phone didn't prompt me to update. His google play is just set to notify when updates are available it's not even on auto update. Is this possibly a google play issue as I see no reason why I didn't or couldn't get the update on my phone. Please help/ suggestions. Thank you.

I am not getting the fire fox 83 update on google play. I uninstalled the app and re installed and I'm still stuck on version 82. I am running Android version 8.1 on a Motorola g5 plus phone. I really want the update because I want the new ad blocker add on. My husband got the update on a lower end phone running an older android version and less memory than mine so I am a bit confused why my phone didn't prompt me to update. His google play is just set to notify when updates are available it's not even on auto update. Is this possibly a google play issue as I see no reason why I didn't or couldn't get the update on my phone. Please help/ suggestions. Thank you.

Vsi odgovori (4)

more options

Right, it's possible that updates are not sent to everyone at once. I also do see 82.1 on the Release channel and 83.0.0-beta.4 on Beta. Perhaps your husband has the Beta version.

more options

TyDraniu said

Right, it's possible that updates are not sent to everyone at once. I also do see 82.1 on the Release channel and 83.0.0-beta.4 on Beta. Perhaps your husband has the Beta version.

Thanks for replying. I didn't know updates were sent at differnt times. That's what's so weird is his phone doesn't show it's the beta version. I downloaded the beta version on mine and the icon and wording is different.

more options

TyDraniu said

Right, it's possible that updates are not sent to everyone at once. I also do see 82.1 on the Release channel and 83.0.0-beta.4 on Beta. Perhaps your husband has the Beta version.

If it helps I attached a screenshot of his phone showing the 83 version of firefox and no mention of beta version. Under settings about firefox it showed this:

more options

Firefox for android is updated with a staged rollout. We can't say when you'll be able to update from Google Play.