Spletno mesto bo delovalo z omejenimi zmožnostmi, medtem ko na njem izvajamo vzdrževalna dela za vas. Če članki ne rešijo vaše težave in želite zastaviti vprašanje, naša skupnost za podporo čaka na vas na @FirefoxSupport na Twitterju in na /r/firefox na Redditu.

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Issues logging into Firefox/Mozilla on Firefox for Android

  • 1 odgovor
  • 1 ima to težavo
  • 26 ogledov
  • Zadnji odgovor od ikt

When trying to login to addons.mozilla.org to add add-ons to my collection, for Firefox Nightly - it prompts me with an e-mail verification. This mail is never sent to the specified address, no matter how often I retry. I just can't seem to enter accounts.firefox.com on Firefox, on my Android device.

Ironically, there are no issues logging in using Chrome, on the same Android device, nor on other (desktop) devices. They just ask me for my 2FA code and then I'm logged in.

- I did not forget my password - I have two-factor authentication using an authentication app (Google Authenticator) - I did previously manage to log in to accounts.firefox.com (months ago) - I'm running Firefox Nightly - the latest available version from the Google Play Store - I'm signed into Firefox Sync in Firefox, with the same account - I'm also using Lockwise, with the same account

I don't know when this started, as my last login was months ago, before my botched attempts yesterday.

When trying to login to addons.mozilla.org to add add-ons to my collection, for Firefox Nightly - it prompts me with an e-mail verification. This mail is never sent to the specified address, no matter how often I retry. I just can't seem to enter accounts.firefox.com on Firefox, on my Android device. Ironically, there are no issues logging in using Chrome, on the same Android device, nor on other (desktop) devices. They just ask me for my 2FA code and then I'm logged in. - I did not forget my password - I have two-factor authentication using an authentication app (Google Authenticator) - I did previously manage to log in to accounts.firefox.com (months ago) - I'm running Firefox Nightly - the latest available version from the Google Play Store - I'm signed into Firefox Sync in Firefox, with the same account - I'm also using Lockwise, with the same account I don't know when this started, as my last login was months ago, before my botched attempts yesterday.

Izbrana rešitev

Right, that was stupid.

I tried logging in, in Private Browsing mode. Worked fine.

Deleted cookies, and I managed to log in fine.

This still feels like some bug in the website/authentication stuff, but it's not an app bug. Though adding the option to manage individual cookies would be neat, I had to remove all cookies, which is quite annoying.

Preberite ta odgovor v kontekstu 👍 0

Vsi odgovori (1)

Izbrana rešitev

Right, that was stupid.

I tried logging in, in Private Browsing mode. Worked fine.

Deleted cookies, and I managed to log in fine.

This still feels like some bug in the website/authentication stuff, but it's not an app bug. Though adding the option to manage individual cookies would be neat, I had to remove all cookies, which is quite annoying.