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Inbox emails go to Trash folder

  • 1 odgovor
  • 1 ima to težavo
  • 5 ogledov
  • Zadnji odgovor od Stans

mightymike1
mightymike1
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Inbox emails continually go to the Trash folder. I move them back to the 'Inbox' folder and several minutes they end up in the 'Trash' folder again. I tried marking them 'Not Junk" though shouldn't be necessary. They still go to trash eventually. My email provider server is 'mail.com'. The Inbox there still has them in it so I know the server isn't the problem. What gives? Also when I move read emails to their appropriate folders they show as 'not read' so I always have to go back there and mark them as 'read' again. And in some cases they later change back to 'not read' again. I have heard that version 78.7.1 has problems. If so any idea when a new update is to be released? Thanks. Mike

Inbox emails continually go to the Trash folder. I move them back to the 'Inbox' folder and several minutes they end up in the 'Trash' folder again. I tried marking them 'Not Junk" though shouldn't be necessary. They still go to trash eventually. My email provider server is 'mail.com'. The Inbox there still has them in it so I know the server isn't the problem. What gives? Also when I move read emails to their appropriate folders they show as 'not read' so I always have to go back there and mark them as 'read' again. And in some cases they later change back to 'not read' again. I have heard that version 78.7.1 has problems. If so any idea when a new update is to be released? Thanks. Mike

Vsi odgovori (1)

Stans
Stans
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Sounds like you're using POP to access your account in Thunderbird. Does Thunderbird think the trashed messages are junk? It is necessary to train Thunderbird's adaptive junk filtering (which is turned on by default) to better identify junk and non-junk messages, so yes, marking them as not junk is necessary to train Tbird. If you'd rather not train Tbird, then turn off its adaptive junk filtering feature and rely on your provider's spam filtering engine. All versions of any software have one problem or another. If this was a problem with v78.7.1, we would be seeing more reports of the same and would also be experiencing the same. Version 78.8 is due for release in about a week's time.

See Thunderbird and Junk / Spam Messages