Spletno mesto bo delovalo z omejenimi zmožnostmi, medtem ko na njem izvajamo vzdrževalna dela za vas. Če članki ne rešijo vaše težave in želite zastaviti vprašanje, naša skupnost za podporo čaka na vas na @FirefoxSupport na Twitterju in na /r/firefox na Redditu.

Avatar for Username

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Ta tema je arhivirana. Postavite prosim novo vprašanje, če potrebujete pomoč.

fire fox will not function

andrew010920
andrew010920
more options

one day firefox stopped functioning so I uninstalled, restarted, and reinstalled. It still did not work and i get a popup saying VCRUMTIME140_1.dll was not installed and to try reinstalling it but that doesn't work.

By "stopped functioning" I mean it shows a grey screen (darkmode) and use the search bar, hit enter and noting changes

one day firefox stopped functioning so I uninstalled, restarted, and reinstalled. It still did not work and i get a popup saying VCRUMTIME140_1.dll was not installed and to try reinstalling it but that doesn't work. By "stopped functioning" I mean it shows a grey screen (darkmode) and use the search bar, hit enter and noting changes

Vsi odgovori (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

What did you install? What worked for me was to reinstall the shared VC Runtime files from:

https://support.microsoft.com/en-us/topic/the-latest-supported-visual-c-downloads-2647da03-1eea-4433-9aff-95f26a218cc0

I downloaded and ran both the 32-bit and 64-bit installers in the first section of that article ("Visual Studio 2015, 2017 and 2019"). Then I restarted Windows and all was normal again.

I don't know whether 64-bit users need the 32-bit install, but Windows didn't object when I ran it (I ran it first, then 64-bit second).