Spletno mesto bo delovalo z omejenimi zmožnostmi, medtem ko na njem izvajamo vzdrževalna dela za vas. Če članki ne rešijo vaše težave in želite zastaviti vprašanje, naša skupnost za podporo čaka na vas na @FirefoxSupport na Twitterju in na /r/firefox na Redditu.

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Lost sinc

  • 3 odgovori
  • 1 ima to težavo
  • 1 ogled
  • Zadnji odgovor od jonzn4SUSE

more options

I forgot my password. When I reset my password, I lost all important data and passwords. I ask you to return the old password to restore synchronization. What should I do I've lost my whole life. I just didn't know about the recovery keys. This has never happened before. Please help.

I forgot my password. When I reset my password, I lost all important data and passwords. I ask you to return the old password to restore synchronization. What should I do I've lost my whole life. I just didn't know about the recovery keys. This has never happened before. Please help.

Vsi odgovori (3)

more options

I looked for similar situations and found a solution. Maybe this'll help.

https://support.mozilla.org/en-US/questions/1300003

more options

I am asking how I can cancel password recovery. I remembered my old password. I ask that the data for synchronization be restored.

more options

Yeah, I don't agree with the policy, but when you reset your primary password the saved data is gone.  ;-|

Warning: Resetting your Primary Password will remove all of your saved usernames and passwords.