Spletno mesto bo delovalo z omejenimi zmožnostmi, medtem ko na njem izvajamo vzdrževalna dela za vas. Če članki ne rešijo vaše težave in želite zastaviti vprašanje, naša skupnost za podporo čaka na vas na @FirefoxSupport na Twitterju in na /r/firefox na Redditu.

Avatar for Username

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Ta tema je arhivirana. Postavite prosim novo vprašanje, če potrebujete pomoč.

Hardware Video Decoding not working for Intel Quick Sync Video (QSV) on Windows 11

  • 3 odgovori
  • 1 ima to težavo
  • 1 ogled
  • Zadnji odgovor od qwqdragon

qwqdragon
qwqdragon
more options

Hi, I've recently noticed that Firefox is not using Intel Graphics for hardware video decoding, here are the specifics:

- I tested this on two separate PC - one laptop with dual GPU (an Intel UHD 630 and NVIDIA GTX 1070) and one desktop with dGPU removed (leaving only an Intel UHD 630 by i7-9700K), on both PC I made sure to run Firefox on Intel GPU only. - According to information I gathered online, Intel UHD 630 should support H264 decoding and VP9 decoding without any problem. - I tested videos from Youtube (VP9, non-HDR video) and Twitch (avc/h264 video) - The exact same video, when played on Microsoft Edge (Chromium), uses Intel's hardware decoder without any problem. - On the dual GPU laptop, when being forced to run on NVIDIA's GPU, Firefox correctly uses the NVDEC decoder without any problem. - Both PC uses the latest Intel driver (30.0.101.1191)

I have attached copies from about:support page below.

In Firefox settings, under General -> Performance section, I have left "Use recommended settings" checkbox on.

Could someone help?

Hi, I've recently noticed that Firefox is not using Intel Graphics for hardware video decoding, here are the specifics: - I tested this on two separate PC - one laptop with dual GPU (an Intel UHD 630 and NVIDIA GTX 1070) and one desktop with dGPU removed (leaving only an Intel UHD 630 by i7-9700K), on both PC I made sure to run Firefox on Intel GPU only. - According to information I gathered online, Intel UHD 630 should support H264 decoding and VP9 decoding without any problem. - I tested videos from Youtube (VP9, non-HDR video) and Twitch (avc/h264 video) - The exact same video, when played on Microsoft Edge (Chromium), uses Intel's hardware decoder without any problem. - On the dual GPU laptop, when being forced to run on NVIDIA's GPU, Firefox correctly uses the NVDEC decoder without any problem. - Both PC uses the latest Intel driver (30.0.101.1191) I have attached copies from about:support page below. In Firefox settings, under General -> Performance section, I have left "Use recommended settings" checkbox on. Could someone help?

Izbrana rešitev

Hi TyDraniu, sorry I didn't see the reply.

But the problem seems to be fixed in Firefox 100. All hardware decoding works correctly now.

Thanks!

Preberite ta odgovor v kontekstu 👍 0

Vsi odgovori (3)

qwqdragon
qwqdragon Lastnik vprašanja
more options

Sorry, somehow the diagnostic data is not showing, here is the copy: https://drive.google.com/file/d/13EkP7Dl9J-ZpXEZd3kOSnNNF_xCKGHWi/view?usp=sharing

Spremenil qwqdragon

TyDraniu
TyDraniu
  • Top 25 Contributor
more options

Hi, can you create an issue on the https://bugzilla.mozilla.org/enter_bug.cgi ?

Please go back with a bug URL. Thanks.

qwqdragon
qwqdragon Lastnik vprašanja
more options

Izbrana rešitev

Hi TyDraniu, sorry I didn't see the reply.

But the problem seems to be fixed in Firefox 100. All hardware decoding works correctly now.

Thanks!