Spletno mesto bo delovalo z omejenimi zmožnostmi, medtem ko na njem izvajamo vzdrževalna dela za vas. Če članki ne rešijo vaše težave in želite zastaviti vprašanje, naša skupnost za podporo čaka na vas na @FirefoxSupport na Twitterju in na /r/firefox na Redditu.

Avatar for Username

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Ta tema je arhivirana. Postavite prosim novo vprašanje, če potrebujete pomoč.

Bookmark backup not loading

  • 1 odgovor
  • 0 ima to težavo
  • 10 ogledov
  • Zadnji odgovor od pgtjr

pgtjr
pgtjr
more options

This morning after no noticeable change to my computer, the bookmarks are missing from Firefox. I thought it might be after last update, but that was a week ago (I think) and I didn't have this issue until after the weekend (computer on but not used, system did not restart). The bookmark backups are listed but i get the following error when trying to load them:

"Unable to process the backup file."

I have found the file location, but even trying to do it manually gives the same error.

Is this a bug from the new update?

This morning after no noticeable change to my computer, the bookmarks are missing from Firefox. I thought it might be after last update, but that was a week ago (I think) and I didn't have this issue until after the weekend (computer on but not used, system did not restart). The bookmark backups are listed but i get the following error when trying to load them: "Unable to process the backup file." I have found the file location, but even trying to do it manually gives the same error. Is this a bug from the new update?

Izbrana rešitev

Issue solved by restarting. Lost all the tabs I had open in one window (which is what I was afraid of), but the bookmarks are back. Oh well, I guess I didn't need to look at those things anyway, or i'll find them again.

Preberite ta odgovor v kontekstu 👍 0

Vsi odgovori (1)

pgtjr
pgtjr Lastnik vprašanja
more options

Izbrana rešitev

Issue solved by restarting. Lost all the tabs I had open in one window (which is what I was afraid of), but the bookmarks are back. Oh well, I guess I didn't need to look at those things anyway, or i'll find them again.