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Troubleshoot Mode doesn't fix problem, but new profile does? (website comments not loading under articles at 9to5Mac)

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  • Zadnji odgovor od jsino

jsino
jsino
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In Firefox, the comments section on articles at 9to5Mac have not loaded for me for some time. Today I was trying to figure out why.

Troubleshoot Mode did not fix it. (In Troubleshoot Mode, if I carefully watch the webpage loading, for a moment I see a flicker of the comments section loading for a fraction of second, but then it disappears.)

Example screenshots of this:

https://imgur.com/a/fQ18i2G


But creating a new profile in Firefox does fix it.

A few examples of the many webpages where this occurs:

The comments section also loads properly when looking at these same webpages in Chrome and Microsoft Edge.

I think(?) this behavior also happens with some other websites' comment sections, although I don't usually pay much attention to comment sections.

Any thoughts on how to fix it without needing rebuild my entire profile brick by brick?

Basic information: Firefox 107.0.1 (64-bit) (latest update available), Windows 10, i7 11th generation, 16 GB RAM

Thank you!

In Firefox, the comments section on articles at 9to5Mac have not loaded for me for some time. Today I was trying to figure out why. Troubleshoot Mode did not fix it. (In Troubleshoot Mode, if I carefully watch the webpage loading, for a moment I see a flicker of the comments section loading for a fraction of second, but then it disappears.) Example screenshots of this: https://imgur.com/a/fQ18i2G But creating a new profile in Firefox does fix it. A few examples of the many webpages where this occurs: * https://9to5mac.com/2022/12/12/microsoft-authenticator-apple-watch-discontinued/#comments * https://9to5mac.com/2022/12/12/xiaomi-clone-the-iphone-shocking/#comments * https://9to5mac.com/2022/11/16/kuo-iphone-15-pro-with-usb-c-to-offer-major-boost-in-data-transfer-speeds/#comments The comments section also loads properly when looking at these same webpages in Chrome and Microsoft Edge. I think(?) this behavior also happens with some other websites' comment sections, although I don't usually pay much attention to comment sections. Any thoughts on how to fix it without needing rebuild my entire profile brick by brick? Basic information: Firefox 107.0.1 (64-bit) (latest update available), Windows 10, i7 11th generation, 16 GB RAM Thank you!

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Vsi odgovori (5)

jonzn4SUSE
jonzn4SUSE
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I had to turn Ghostery off to see the comments. see screenshots

jsino
jsino Lastnik vprašanja
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jonzn4SUSE said
I had to turn Ghostery off to see the comments. see screenshots

Thanks, yeah, I was concerned that one of the extensions I have installed might have been causing the problem. (I don't have Ghostery, but I do have uBlock Origin, etc.) So that's why I first tried Troubleshoot Mode, which prevents all add-ons, such as extensions, from running.

Unfortunately, Troubleshoot Mode doesn't fix the problem, as seen in the screenshots linked above: https://imgur.com/a/fQ18i2G

Spremenil jsino

jsino
jsino Lastnik vprašanja
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jonzn4SUSE said
I had to turn Ghostery off to see the comments. see screenshots

Thanks, yeah, I was concerned that one of my extensions might be causing the issue. (I don't have Ghostery installed, but have uBlock Origin, etc.)

So that's why I tried Troubleshoot Mode, which disables all add-ons, such as extensions. Unfortunately that didn't fix the problem, as you can see in the screenshots linked above: https://imgur.com/a/fQ18i2G

jonzn4SUSE
jonzn4SUSE
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What security software are you running?

jsino
jsino Lastnik vprašanja
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jonzn4SUSE said
What security software are you running?

McAfee LiveSafe. So to make sure that wasn't causing the problem, I just now uninstalled it via Windows Control Panel - Add or Remove Programs, restarted Windows, placed Firefox into Troubleshoot Mode, and opened more webpages on 9to5Mac.

Unfortunately no change as far as the comments sections.

Spremenil jsino