Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Spletno mesto bo delovalo z omejenimi zmožnostmi, medtem ko na njem izvajamo vzdrževalna dela za vas. Če članki ne rešijo vaše težave in želite zastaviti vprašanje, naša skupnost za podporo čaka na vas na @FirefoxSupport na Twitterju in na /r/firefox na Redditu.

Avatar for Username

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Ta tema je arhivirana. Postavite prosim novo vprašanje, če potrebujete pomoč.

IMAP server, dragging a message from its inbox to a local folder does not delete from the server

  • 1 odgovor
  • 0 ima to težavo
  • 12 ogledov
  • Zadnji odgovor od Matt

trachier
trachier
more options

Greetings, folks!

I am fairly new to using an IMAP connection between Thunderbird and the host mail server, HostMonster. There's behavior that I could use your help understanding. First, I can send and receive mail just fine. Basic configuration works. The issue is this:

When incoming messages appear in Thunderbird's inbox for the IMAP account, I drag (move) them to an appropriate local folder for archiving. That works fine. The message disappears from the account's inbox and now is in that local folder. If, however, I log in to the hosting company's web email interface (roundcube), and look at the IMAP inbox, the moved messages are still there, but grayed out. They are marked as deleted, but still (in some nebulous state) in the inbox. I can manually select then delete the grayed-out messages, and they go away permanently.

If, on the other hand, I select a message in Thunderbird's inbox and delete it, the message disappears from both Thunderbird's IMAP inbox and the web email interface (roundcube) inbox. That's as expected.

SO, the question is whether there is a Thunderbird configuration setting that I've missed, which will actually delete the messages from the server's inbox?

Thanks very much for your help.

Greetings, folks! I am fairly new to using an IMAP connection between Thunderbird and the host mail server, HostMonster. There's behavior that I could use your help understanding. First, I can send and receive mail just fine. Basic configuration works. The issue is this: When incoming messages appear in Thunderbird's inbox for the IMAP account, I drag (move) them to an appropriate local folder for archiving. That works fine. The message disappears from the account's inbox and now is in that local folder. If, however, I log in to the hosting company's web email interface (roundcube), and look at the IMAP inbox, the moved messages are still there, but grayed out. They are marked as deleted, but still (in some nebulous state) in the inbox. I can manually select then delete the grayed-out messages, and they go away permanently. If, on the other hand, I select a message in Thunderbird's inbox and delete it, the message disappears from both Thunderbird's IMAP inbox and the web email interface (roundcube) inbox. That's as expected. SO, the question is whether there is a Thunderbird configuration setting that I've missed, which will actually delete the messages from the server's inbox? Thanks very much for your help.

Vsi odgovori (1)

Matt
Matt
  • Top 25 Contributor
  • Moderator
more options

You need to set up to "Expunge" either from the account settings, or by using the compact command.

In account settings > Server settings check the expunge on exit option, and then exit Thunderbird to ensure the command gets sent fairly regularly.