Spletno mesto bo delovalo z omejenimi zmožnostmi, medtem ko na njem izvajamo vzdrževalna dela za vas. Če članki ne rešijo vaše težave in želite zastaviti vprašanje, naša skupnost za podporo čaka na vas na @FirefoxSupport na Twitterju in na /r/firefox na Redditu.

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Keeper extension for Firefox

  • 4 odgovori
  • 0 ima to težavo
  • 50 ogledov
  • Zadnji odgovor od joewvicars

more options

I cannot install the Keeper extension for firefox on version 113.0.1. I get an error "Download failed. check your connection". I have successfully installed the extension on other browsers on the same desktop computer, and on Firefox earlier versions on other computers at home.

I cannot install the Keeper extension for firefox on version 113.0.1. I get an error "Download failed. check your connection". I have successfully installed the extension on other browsers on the same desktop computer, and on Firefox earlier versions on other computers at home.

Izbrana rešitev

What security software are you running? Try the same steps under a different Windows account.

Preberite ta odgovor v kontekstu 👍 1

Vsi odgovori (4)

more options

So you're going to the add-on site and then clicking Add to Firefox. At what point do you get the error?

Spremenil jonzn4SUSE

more options

Yes, this is on a Dell 660 running Windows 10. The error occurs after clicking the "add to Firefox" button. There is a short delay, then a message (in a red box) says "Download Failed. Check your connection". I've been working with Keeper support, tried their suggestions such as clearing history, to no avail. I've successfully added the Keeper extension on slightly older versions of Firefox on two other desktops, one using Windows 11, the other Windows 10. I'm ready to uninstall Firefox on the Dell 660 and install an older version (e.g.112.whatever), but if you have other suggestions, I'm open to trying them.

more options

Izbrana rešitev

What security software are you running? Try the same steps under a different Windows account.

more options

Logging in with a different windows account worked. Go figure! Thanks a bunch, I really didn't want to go back to an older version of Firefox.