Spletno mesto bo delovalo z omejenimi zmožnostmi, medtem ko na njem izvajamo vzdrževalna dela za vas. Če članki ne rešijo vaše težave in želite zastaviti vprašanje, naša skupnost za podporo čaka na vas na @FirefoxSupport na Twitterju in na /r/firefox na Redditu.

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

trying to install - can't get past run page on which I must enter my user name & password - helP!!!

  • 1 odgovor
  • 1 ima to težavo
  • 8 ogledov
  • Zadnji odgovor od Chris Ilias

more options

I am trying to initially install firefox - when I get to page where I must enter "user name" and "password," I follow prompt and enter Michele-PC\Michele but nothing happens and I can't complete installation by getting to Firefox wizard set up


This happened

Every time Firefox opened

trying to initially install firefox

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; .NET CLR 3.0.04506; .NET CLR 1.1.4322)

I am trying to initially install firefox - when I get to page where I must enter "user name" and "password," I follow prompt and enter Michele-PC\Michele but nothing happens and I can't complete installation by getting to Firefox wizard set up == This happened == Every time Firefox opened == trying to initially install firefox == == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; .NET CLR 3.0.04506; .NET CLR 1.1.4322)

Vsi odgovori (1)

more options

Is you Windows user account an administrator account? If you don't have proper permission to install software on the system, you need an administrator to enter their username/password