We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Spletno mesto bo delovalo z omejenimi zmožnostmi, medtem ko na njem izvajamo vzdrževalna dela za vas. Če članki ne rešijo vaše težave in želite zastaviti vprašanje, naša skupnost za podporo čaka na vas na @FirefoxSupport na Twitterju in na /r/firefox na Redditu.

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Why can't I download a FF update?

  • 4 odgovori
  • 29 ima to težavo
  • 1 ogled
  • Zadnji odgovor od Tidd

more options

I'm trying to download update 3.6.16, using the new way of getting updates. First I get a dialogue box saying an update is available & recommends I take it. There's two buttons :

"ASK LATER" or "UPDATE FIREFOX"

If I click to update, I get this window  :

Downloading update

Downloading the update...

\\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\

Connecting to the update server...


And that's all that happens. It never connects, I never get the update. What's going wrong? The old way of getting updates always worked for me (the update downloaded in the background, and would install the next time I launched FF).

I'm trying to download update 3.6.16, using the new way of getting updates. First I get a dialogue box saying an update is available & recommends I take it. There's two buttons : "ASK LATER" or "UPDATE FIREFOX" If I click to update, I get this window : '''Downloading update''' Downloading the update... \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ Connecting to the update server... And that's all that happens. It never connects, I never get the update. What's going wrong? The old way of getting updates always worked for me (the update downloaded in the background, and would install the next time I launched FF).

Izbrana rešitev

Vsi odgovori (4)

more options

Download Firefox 4.0 from here: Download Firefox 4.0

Uninstall the existing installation choosing to keep your bookmarks, customizations etc. first.

P.S. Sorry it took so long to respond to your question.

more options

Can I actually run FF 4 on a PowerPC (G5) Mac? Will it run comfortably? I was actually trying to get the latest update for FF 3.

more options

Izbrana rešitev

Firefox 3.6.16 is available here:
http://www.mozilla.com/en-US/firefox/all-older.html

more options

Thanks. I've downloaded 3.6.17 and despite a few problems initially am now running it.

I also tried to install FF 4, as the minimum requirements said "Mac OS 5" and "Recommended hardware" should be an Intel Mac. Unfortunately they don't seem to understand what the word "recommended" means. An Intel Mac is MANDATORY not merely "recommended". I hope someone at Mozilla changes the wording so that other people who actually understand the English language don't fall foul of this misleading statement.