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I can't open my e-mails in smartzone communications center

  • 2 odgovora
  • 15 ima to težavo
  • 4 ogledi
  • Zadnji odgovor od jennie

jennie
jennie
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my comcast account uses smartzone, my e-mail is jennie.cramer**@*******.***, it shows I have 81 messages but when I open it , it shows "0" messages.....???? my yahoo acct. shows all my e-mails.. I had to open the yahoo acct. so I could receive an e-mail. I had comcast first

my comcast account uses smartzone, my e-mail is jennie.cramer**@*******.***, it shows I have 81 messages but when I open it , it shows "0" messages.....???? my yahoo acct. shows all my e-mails.. I had to open the yahoo acct. so I could receive an e-mail. I had comcast first

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Vsi odgovori (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Hi Jennie, unless you want email from strangers, you might want to delete your email address from your post.

I haven't used SmartZone, so it's hard to help there. Can you see the messages on SmartZone using IE8? Does Comcast have any suggestions?

jennie
jennie Lastnik vprašanja
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I can't see any messages because there's none posted.. yes I've talked to comcast but nothing helped, they even took over my computer, thought they fixed it but after turning off the computer then turning it back on it was the same problem..so I gave up and I use yahoo mail with no problems at all.