Spletno mesto bo delovalo z omejenimi zmožnostmi, medtem ko na njem izvajamo vzdrževalna dela za vas. Če članki ne rešijo vaše težave in želite zastaviti vprašanje, naša skupnost za podporo čaka na vas na @FirefoxSupport na Twitterju in na /r/firefox na Redditu.

Avatar for Username

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Ta tema je arhivirana. Postavite prosim novo vprašanje, če potrebujete pomoč.

I can't uninstall Video Download Helper 4.9 with Firefox manually.

  • 4 odgovori
  • 22 ima to težavo
  • 1 ogled
  • Zadnji odgovor od bobby5070

bobby5070
bobby5070
more options

I installed Video download Helper 4.9 for Firefox. It does not have any way to uninstall. I went to Firefox help and followed the instructions to manually remove it by typing about:config in the location bar. I followed the instructions but after typing in about:plugins a list came up but not the page with FILE NAME followed by a path. The plug-in I am trying to remove was not on the list. How do I remove it? Thanks

I installed Video download Helper 4.9 for Firefox. It does not have any way to uninstall. I went to Firefox help and followed the instructions to manually remove it by typing about:config in the location bar. I followed the instructions but after typing in about:plugins a list came up but not the page with FILE NAME followed by a path. The plug-in I am trying to remove was not on the list. How do I remove it? Thanks

Vsi odgovori (4)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

That is an extension.
You can uninstall extensions via the Tools > Add-ons > Extensions page.

bobby5070
bobby5070 Lastnik vprašanja
more options

Thanks for your reply. I went to tools, add ons but it does not appear on the list. I know it is on my computer because I see the icon and when I click it the page opens and I am able to use it. This is really confusing me. Do you have any other ideas? Thanks

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Can you post an extensions list from Help > Troubleshooting Information ?

bobby5070
bobby5070 Lastnik vprašanja
more options

I am sorry to say I have finally removed it but do not remember how. I tried so many things and was busy to the point where it all just got mixed together in my mind. I wish I could post how for the others that get this ad-on. They sure do not make it easy to remove once you have it on your computer. Thanks for trying to help. Bobby