Spletno mesto bo delovalo z omejenimi zmožnostmi, medtem ko na njem izvajamo vzdrževalna dela za vas. Če članki ne rešijo vaše težave in želite zastaviti vprašanje, naša skupnost za podporo čaka na vas na @FirefoxSupport na Twitterju in na /r/firefox na Redditu.

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

get prompt to update to 6.0.2 then cannot connect to server to do the update

  • 2 odgovora
  • 11 ima to težavo
  • 2 ogleda
  • Zadnji odgovor od gotalife

more options

Recently started using Firefox on my MacBook. FF prompts me to download new version (was 6.0.1, now 6.0.2) but when I click to update, FF tries to connect to server to do the update, but just stays at the "connecting to server" dialog box, never completes the upgrade. In About FF in the menu, it says I'm on 6.0 and that I'm on the latest version.

Recently started using Firefox on my MacBook. FF prompts me to download new version (was 6.0.1, now 6.0.2) but when I click to update, FF tries to connect to server to do the update, but just stays at the "connecting to server" dialog box, never completes the upgrade. In About FF in the menu, it says I'm on 6.0 and that I'm on the latest version.

Izbrana rešitev

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

Preberite ta odgovor v kontekstu 👍 0

Vsi odgovori (2)

more options

Izbrana rešitev

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

more options

Yes, that seemed to work this time. Thanks.