Spletno mesto bo delovalo z omejenimi zmožnostmi, medtem ko na njem izvajamo vzdrževalna dela za vas. Če članki ne rešijo vaše težave in želite zastaviti vprašanje, naša skupnost za podporo čaka na vas na @FirefoxSupport na Twitterju in na /r/firefox na Redditu.

Avatar for Username

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Ta tema je arhivirana. Postavite prosim novo vprašanje, če potrebujete pomoč.

I have an advertisement I can not remove since updating to Firefox 12

  • 1 odgovor
  • 1 ima to težavo
  • 1 ogled
  • Zadnji odgovor od Matt_G

spnshacres
spnshacres
more options

There is a advertisement i can not remove since i updated to 12. How can i remove this i do not like it. I have a screenshot but this will not let me post it.

There is a advertisement i can not remove since i updated to 12. How can i remove this i do not like it. I have a screenshot but this will not let me post it.

Spremenil NoahSUMO

Vsi odgovori (1)

Matt_G
Matt_G
more options

Hi spnshacres,

Without having more information on what you are describing it is really difficult to troubleshoot. Can you please describe the ad? Where does it show up? What does it look like? Is it on every page or just a single page?

If it is only on one page, I'd assume it is probably not a Firefox issue. If it's something that you see everywhere, I'd try starting Firefox in Diagnose Firefox issues using Troubleshoot Mode. If you don't have the issue while all of your add-ons, extensions, and themes are disabled, you can try adding them back in one by one until you find the culprit. You should look at the Extensions and Themes troubleshooting guide and the Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems article as well.

You could also try Creating a new profile.

Hopefully this helps!