Spletno mesto bo delovalo z omejenimi zmožnostmi, medtem ko na njem izvajamo vzdrževalna dela za vas. Če članki ne rešijo vaše težave in želite zastaviti vprašanje, naša skupnost za podporo čaka na vas na @FirefoxSupport na Twitterju in na /r/firefox na Redditu.

Avatar for Username

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Ta tema je arhivirana. Postavite prosim novo vprašanje, če potrebujete pomoč.

Can't get Firefox to open

  • 1 odgovor
  • 2 imata to težavo
  • 19 ogledov
  • Zadnji odgovor od cor-el

GloriaHeim
GloriaHeim
more options

I can't get FireFox to open. It says it is running and I need to close the windows. But can't even get it to open to do anything. I have rebooted and cleaned the cache--nothing helps. It won't let me uninstall--says I have to close the windows that it is already running. I can't close anything when the page won't come up. I can't uninstall or re-install it won't open to do anything. Need help..Thank you My icon for Mozilla Firefox is on the start up page but when I click on it--I get nothing.

I can't get FireFox to open. It says it is running and I need to close the windows. But can't even get it to open to do anything. I have rebooted and cleaned the cache--nothing helps. It won't let me uninstall--says I have to close the windows that it is already running. I can't close anything when the page won't come up. I can't uninstall or re-install it won't open to do anything. Need help..Thank you My icon for Mozilla Firefox is on the start up page but when I click on it--I get nothing.

Vsi odgovori (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See:

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If the new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See: