Spletno mesto bo delovalo z omejenimi zmožnostmi, medtem ko na njem izvajamo vzdrževalna dela za vas. Če članki ne rešijo vaše težave in želite zastaviti vprašanje, naša skupnost za podporo čaka na vas na @FirefoxSupport na Twitterju in na /r/firefox na Redditu.

Avatar for Username

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Ta tema je arhivirana. Postavite prosim novo vprašanje, če potrebujete pomoč.

I'm on mac OS 10.7.4 and when i try to update my FF it gets hung up saying "dowlosing ff...connecting to update server" and gets stuck

  • 1 odgovor
  • 5 ima to težavo
  • 1 ogled
  • Zadnji odgovor od cor-el

crsuofa
crsuofa
more options

When I try to upgrade my FireFox browner i get this pop up window that gets hung up. it says "Downloading Firefox." "connecting to the update server..." and gets stuck there

When I try to upgrade my FireFox browner i get this pop up window that gets hung up. it says "Downloading Firefox." "connecting to the update server..." and gets stuck there

Vsi odgovori (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.