Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Spletno mesto bo delovalo z omejenimi zmožnostmi, medtem ko na njem izvajamo vzdrževalna dela za vas. Če članki ne rešijo vaše težave in želite zastaviti vprašanje, naša skupnost za podporo čaka na vas na @FirefoxSupport na Twitterju in na /r/firefox na Redditu.

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

I cannot get rid of www.claro-search.com that is always the default page, no matter what I do. Please advise. Thanks.

  • 2 odgovora
  • 63 ima to težavo
  • 4 ogledi
  • Zadnji odgovor od cor-el

more options

No matter what I do, I cannot set the default page. It's always: http://www.claro-search.com/?affID=114508&tt=4212_2&babsrc=HP_clro&mntrId=c4f62aec0000000000000025b32822e5

Setting the Home Page (options) does not help. The next time I start Firefox the www.claro-search.com page appears as the default.

No matter what I do, I cannot set the default page. It's always: http://www.claro-search.com/?affID=114508&tt=4212_2&babsrc=HP_clro&mntrId=c4f62aec0000000000000025b32822e5 Setting the Home Page (options) does not help. The next time I start Firefox the www.claro-search.com page appears as the default.

Vsi odgovori (2)

more options

hello airimescu, please perform the following steps - hopefully they should remove the remaining bits of this adware:

  • go to firefox > help > troubleshooting information > profile folder - "show folder", then a new window will open up. in this window look out for a file named user.js, delete or rename this file and restart firefox afterwards. this will get rid of the file that is overwriting your custom set homepage.
more options

See also: