Spletno mesto bo delovalo z omejenimi zmožnostmi, medtem ko na njem izvajamo vzdrževalna dela za vas. Če članki ne rešijo vaše težave in želite zastaviti vprašanje, naša skupnost za podporo čaka na vas na @FirefoxSupport na Twitterju in na /r/firefox na Redditu.

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

When I click on update the download runs in the background and nothing happens, how do I correct this so I get updates?

  • 2 odgovora
  • 1 ima to težavo
  • 10 ogledov
  • Zadnji odgovor od ideato

more options

I receive a message box asking if I would like to update Firefox. I click on yes and it goes to the download box with the long horizontal download bar with blue and white moving lines. That never changes...it simply stays with this box, the download bar never changes and it doesn't matter how long I wait for it to complete install it never occurs. The update box appears randomly in time, but it is quite often.

I receive a message box asking if I would like to update Firefox. I click on yes and it goes to the download box with the long horizontal download bar with blue and white moving lines. That never changes...it simply stays with this box, the download bar never changes and it doesn't matter how long I wait for it to complete install it never occurs. The update box appears randomly in time, but it is quite often.

Vsi odgovori (2)

more options

It sounds like your updater has gotten corrupted. Try just to update manually. Go to www.getfirefox.com, download Firefox 16.0.2 and install it.

more options

Hello emckenzie

If there is an issue with update or permissions the better, quickest and safest way is to download and install firefox:

1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded.

Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

see also: Installing Firefox on Mac


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.