Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Spletno mesto bo delovalo z omejenimi zmožnostmi, medtem ko na njem izvajamo vzdrževalna dela za vas. Če članki ne rešijo vaše težave in želite zastaviti vprašanje, naša skupnost za podporo čaka na vas na @FirefoxSupport na Twitterju in na /r/firefox na Redditu.

Avatar for Username

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Ta tema je arhivirana. Postavite prosim novo vprašanje, če potrebujete pomoč.

Firefox and Thunderbird continually crash over the last couple months/software versions

  • 1 odgovor
  • 2 imata to težavo
  • 2 ogleda
  • Zadnji odgovor od philipp

jon82
jon82
more options

Over the last month or two firefox and thunderbird crash within 1 or 2 minutes of opening. Firfox used to crash on specific websites, now it crashes on all of them. I've tried disabling add-ons. I've uninstalled and reinstall java and flash. I've uninstalled and reinstall firefox entirely. I keep up with my windows updates. I don't know what else to try. I see from the crash report it has something to do with liger.dll. I googled that and didn't find anything helpful. At this point I can't even open the add-ons window to check individual add-ons and extensions. My latest crash report id is: 66d74979-2a97-40d3-8beb-d4b542121202

Over the last month or two firefox and thunderbird crash within 1 or 2 minutes of opening. Firfox used to crash on specific websites, now it crashes on all of them. I've tried disabling add-ons. I've uninstalled and reinstall java and flash. I've uninstalled and reinstall firefox entirely. I keep up with my windows updates. I don't know what else to try. I see from the crash report it has something to do with liger.dll. I googled that and didn't find anything helpful. At this point I can't even open the add-ons window to check individual add-ons and extensions. My latest crash report id is: 66d74979-2a97-40d3-8beb-d4b542121202

Vsi odgovori (1)

philipp
philipp
  • Moderator
more options

hello jon82, yes this crash is apparently caused by the external liger.dll-library. based on a google search, it appears to be part of some netsweeper filtering software - are you aware of any such program that might be installed on your computer? if so please remove it from the windows control panel.

otherwise i'd assume it may be a problem related to malware, please do a full scan of your system with the security software already in place and different other tools like the free version of malwarebytes.

Troubleshoot Firefox issues caused by malware