Spletno mesto bo delovalo z omejenimi zmožnostmi, medtem ko na njem izvajamo vzdrževalna dela za vas. Če članki ne rešijo vaše težave in želite zastaviti vprašanje, naša skupnost za podporo čaka na vas na @FirefoxSupport na Twitterju in na /r/firefox na Redditu.

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Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

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Ta tema je zaprta in arhivirana. Postavite prosim novo vprašanje, če potrebujete pomoč.

I tried to update to new version. Yesterday, you responded that I have the new version, but my screen does not look or function like the new version.

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  • Zadnji odgovor od user633449

abaker
abaker
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I sent a screen shot of firefox as a response to yesterdays email through gmail. I have not received a response back yet. My screen still looks like the old version. I have none of the new attributes for being on the most current version of firefox.

Also, as I was trying to resolve my issue with not being able to open the itunes store I noticed that my firewall is not allowing the following: Plugin Container for Firefox. Should this be allowed?

Also, I am not able to download the itunes software through Firefox. I have to use either Google Chrome or Internet Explorer. Why would this be happening?

Please help. I'm not sure what is going on.

I sent a screen shot of firefox as a response to yesterdays email through gmail. I have not received a response back yet. My screen still looks like the old version. I have none of the new attributes for being on the most current version of firefox. Also, as I was trying to resolve my issue with not being able to open the itunes store I noticed that my firewall is not allowing the following: Plugin Container for Firefox. Should this be allowed? Also, I am not able to download the itunes software through Firefox. I have to use either Google Chrome or Internet Explorer. Why would this be happening? Please help. I'm not sure what is going on.

Vsi odgovori (1)

user633449
user633449
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You can't reply to questions via email, you have to come to this site by clicking on the email you get that says "See the comment."

Please continue your thread at https://support.mozilla.org/en-US/questions/963175