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Firefox won't update to it's latest version for me?

  • 4 odgovori
  • 30 ima to težavo
  • 5 ogledov
  • Zadnji odgovor od suneesh

moonlightvegas
moonlightvegas
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Hello, I've had firefox for awhile now and I was used to the updates, but for some reason Firefox has ceased updating for me and I am stuck on version 19, I have attempted uninstalling and reinstalling which is what was suggested when I looked through for an answer.

When I do uninstall and reinstall even though it tells me its updating to the 22nd version it reverts directly back to 19. I know it is not updating because one of the websites I visit tells me if my browser is not updated to its latest version and prevents me for getting certain tasks done, when I contacted an administrator they told me Firefox was still on its 19th version on my computer. I'm not exactly sure what the problem is, any ideas?

Hello, I've had firefox for awhile now and I was used to the updates, but for some reason Firefox has ceased updating for me and I am stuck on version 19, I have attempted uninstalling and reinstalling which is what was suggested when I looked through for an answer. When I do uninstall and reinstall even though it tells me its updating to the 22nd version it reverts directly back to 19. I know it is not updating because one of the websites I visit tells me if my browser is not updated to its latest version and prevents me for getting certain tasks done, when I contacted an administrator they told me Firefox was still on its 19th version on my computer. I'm not exactly sure what the problem is, any ideas?

Vsi odgovori (4)

Jafar Muhammed
Jafar Muhammed
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Certain Firefox problems can be solved by performing a Clean reinstall. This means you remove Firefox program files and then reinstall Firefox

ideato
ideato
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Hello moonlightvegas, your user agent that is corrupted by BLNGBAR and that identifies you as Firefox/11.0

see : https://support.mozilla.org/en-US/questions/920514


thank you

the-edmeister
the-edmeister
  • Moderator
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Please see this support article.
https://support.mozilla.org/en-US/kb/websites-say-firefox-outdated-or-incompatible

suneesh
suneesh
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download the latest version and install it.