Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Spletno mesto bo delovalo z omejenimi zmožnostmi, medtem ko na njem izvajamo vzdrževalna dela za vas. Če članki ne rešijo vaše težave in želite zastaviti vprašanje, naša skupnost za podporo čaka na vas na @FirefoxSupport na Twitterju in na /r/firefox na Redditu.

Avatar for Username

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Ta tema je arhivirana. Postavite prosim novo vprašanje, če potrebujete pomoč.

Bookmarks not Syncing with firefox; can't get Recovery key because there is no "manage my account" option.

  • 21 odgovorov
  • 38 ima to težavo
  • 3 ogledi
  • Zadnji odgovor od a.tedesco83

CosmosGalactus
CosmosGalactus
more options

I tried syncing my bookmarks on my computer with my phone. It worked the first go around, but ever since then it hasn't been able to sync any of my bookmarks. So I removed my firefox account on my Android device to set up a new one. Now both my computer and my phone want to enter the 3 sets of digits and provide a recovery key. I can't get a recovery key though because there is no option to get one.

There's no "manage my account" option under "sync".

I tried syncing my bookmarks on my computer with my phone. It worked the first go around, but ever since then it hasn't been able to sync any of my bookmarks. So I removed my firefox account on my Android device to set up a new one. Now both my computer and my phone want to enter the 3 sets of digits and provide a recovery key. I can't get a recovery key though because there is no option to get one. There's no "manage my account" option under "sync".

Vsi odgovori (1)

a.tedesco83
a.tedesco83
more options

Hope everybody solved their problem, anyway I had the same problem when I tried syncing Firefox both on Linux and Android. The only solution was the one proposed by sunnygenz: I had to delete the account and restart all over, then you won't have any problem in recover the recovery key and everything will go smoothly (there will be the "manage account" button" in Firefox). Weird that you have to delete the account to sync a new device, though.

  1. 1
  2. 2