Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Spletno mesto bo delovalo z omejenimi zmožnostmi, medtem ko na njem izvajamo vzdrževalna dela za vas. Če članki ne rešijo vaše težave in želite zastaviti vprašanje, naša skupnost za podporo čaka na vas na @FirefoxSupport na Twitterju in na /r/firefox na Redditu.

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

How do I import my data from Firefox Sync after an uninstall?

  • 2 odgovora
  • 1 ima to težavo
  • 14 ogledov
  • Zadnji odgovor od TheOldFox

more options

I recently uninstalled Firefox and accidentally checked "delete all saved data".

I reinstalled and I am now trying to log in to Firefox Sync so they are recovered since from my understanding the data is saved on the Sync server.

Questions:

1. Why is it asking me to pair a device? I don't want to pair my phone or anything, I just want to log in from my PC browser and recover my stuff.

2. What is a recovery key and why do I need it?

3. How do I recover my lost data since I can't log in to sync?

I recently uninstalled Firefox and accidentally checked "delete all saved data". I reinstalled and I am now trying to log in to Firefox Sync so they are recovered since from my understanding the data is saved on the Sync server. Questions: 1. Why is it asking me to pair a device? I don't want to pair my phone or anything, I just want to log in from my PC browser and recover my stuff. 2. What is a recovery key and why do I need it? 3. How do I recover my lost data since I can't log in to sync?

Vsi odgovori (2)

more options

Spremenil TheOldFox

more options

Also:

  • If you have regenerated your Sync key or reset your Sync password, you can not recover your previous data
  • IMPORTANT - write down your Sync key as instructed in the original set up of Sync
  • if you have another device (computer or mobile) paired to the computer where you are having a problem, you can either:
    1. pair the problem computer to that other device
    2. get the Sync key from that other device

Remember, Sync was never intended for backup. The reason for its existence is to sync-up 2 devices. To back up your Firefox profile, which you should do frequently, to another drive or a pin/thumb drive or other backup media, see:

Spremenil TheOldFox