Spletno mesto bo delovalo z omejenimi zmožnostmi, medtem ko na njem izvajamo vzdrževalna dela za vas. Če članki ne rešijo vaše težave in želite zastaviti vprašanje, naša skupnost za podporo čaka na vas na @FirefoxSupport na Twitterju in na /r/firefox na Redditu.

Avatar for Username

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Ta tema je arhivirana. Postavite prosim novo vprašanje, če potrebujete pomoč.

can't play flash video's on FF 26

  • 1 odgovor
  • 58 ima to težavo
  • 4 ogledi
  • Zadnji odgovor od cor-el

Halofromsue
Halofromsue
more options

I have FF 26.0 Windows 7 laptop I have update my adobe flash player. When I'm on a web page, (doesn't matter which one) and I see a movie clip to watch, it doesn't come up. The screen just stays black. Never does anything different.

I have FF 26.0 Windows 7 laptop I have update my adobe flash player. When I'm on a web page, (doesn't matter which one) and I see a movie clip to watch, it doesn't come up. The screen just stays black. Never does anything different.

Vsi odgovori (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do you see a Lego plugin icon on the left end of the location bar to make sure that the Flash plugin is enabled?

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

You can check for problems with current Flash plugin versions and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
  • disable hardware acceleration in the Flash plugin