Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

In several attempts to download Firefox, each time I wind up with "In Box."

  • 5 përgjigje
  • 1 e ka hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga cor-el

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I have been trying to download Firefox on a Sony laptop (4 years old). Each time I download (last time from Mozilla.org/Firefox) I get "In Box," and not Firefox. The Firefox logo appears on the tool bar at the bottom of the screen but when the icon is clicked I get a "In Box" screen. Have searched programs file to see if it appears so I can delete it but it does not appear. I am running Windows 7 (premium home addition).

I have been trying to download Firefox on a Sony laptop (4 years old). Each time I download (last time from Mozilla.org/Firefox) I get "In Box," and not Firefox. The Firefox logo appears on the tool bar at the bottom of the screen but when the icon is clicked I get a "In Box" screen. Have searched programs file to see if it appears so I can delete it but it does not appear. I am running Windows 7 (premium home addition).

Krejt Përgjigjet (5)

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Is it really that hard to enter the correct URL? Download Firefox from http://www.mozilla.org .

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No, it's not that hard. I, again, tried the http://www.mozilla.org site and, again, got the same result. Each time (4, now-not all to same site) I have tried to download the program I get the "In Box" browser bar, not Firefox. The icon on the toolbar is the Firefox icon, but when I click it the "In Box" comes up. If I don't get any other little snippy "help" comments I am seeing a computer jock today who, I am sure, will not be so curt in his help.

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In case you missed the gentle reminder, the URL posted in your OP is incorrect.

I have no idea what 'I get the "In Box" browser bar' means. Can you post a screenshot? http://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

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Try this link; Download Firefox in your language {web link}

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Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.


Try this instead:

You can also try this page on the Mozilla CDN site: