Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Why is Firefox now wiping my profile with each update?

  • 4 përgjigje
  • 1 e ka hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga FredMcD

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When I upgraded to Firefox 30.0, all of my data was wiped: history, add-ons, bookmarks etc. It's not just that Firefox is using a different profile - my Profiles folder had nothing in it.

Exactly the same thing has now happened in upgrading to 31.0.

When I upgraded to Firefox 30.0, all of my data was wiped: history, add-ons, bookmarks etc. It's not just that Firefox is using a different profile - my Profiles folder had nothing in it. Exactly the same thing has now happened in upgrading to 31.0.

Krejt Përgjigjet (4)

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ok make a backup of your data folder before each update but i updated my fire fox alot it didn't delete my profile any time

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Separate issue; Update your Shockwave Flash v14. http://get.adobe.com/shockwave/ The link for Flash Player is: http://get.adobe.com/flashplayer/

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These can't get your data back, but will help in the future.

These add-ons can be a great help by backing up and restoring Firefox

FEBE (Firefox Environment Backup Extension) {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backup of files that you choose.

OPIE {web link} Import/Export extension preferences

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Did you look in the profiles folder? Open the file browser / explorer on your computer. Depending on your system, you need to find this folder; C:\Users\=<User Name>=\AppData\Roaming\Mozilla\Firefox

Look on your desktop. Do you see a folder Old Firefox, or something like that?