We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

After installing firefox version 31 I keep getting error messages that firefox cannot find some servers. How can this be fixed?

  • 2 përgjigje
  • 2 e kanë hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga Belee

Belee
Belee
more options

I use Ebates. Now when I go to Ebates and choose a store, then the transfer to store website comes up and then an error message that firefox cannot find the listed server. I keep getting that message alot. On the frontier homepage there is an error message that firefox cannot find the ad server for yahoo. I was having problems with firefox so I did a reset firefox and then installed the new version 31. Seems it might be draggy or slow/sluggish. I like using Ebates. I contacted them and they said they were not having any issues at the moment. I contacted my antivirus provider and they said they could not detect anything either. Would a system restore get me back to the older version?

I use Ebates. Now when I go to Ebates and choose a store, then the transfer to store website comes up and then an error message that firefox cannot find the listed server. I keep getting that message alot. On the frontier homepage there is an error message that firefox cannot find the ad server for yahoo. I was having problems with firefox so I did a reset firefox and then installed the new version 31. Seems it might be draggy or slow/sluggish. I like using Ebates. I contacted them and they said they were not having any issues at the moment. I contacted my antivirus provider and they said they could not detect anything either. Would a system restore get me back to the older version?

Ndryshuar nga cor-el

Krejt Përgjigjet (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
Belee
Belee I zoti i pyetjes
more options

Thank you for you quick response but your answer is too complicated for me. I did a system restore and that took the computer back to version 30. I hope firefox fixes the version 31 before they do a forced update. Thanks again.