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Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Have Firefox V.31 and working fine. Control Panelshows V.29

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Using Firefox v.31 and no problem. Recently installed Bitdefender and it tells me to update Firefox. Went to Control Panel and found Mozilla Firefox v.29 and unable to delete. No Firefox v.31 listed. Was thinking of uninstalling v.29 and reinstalling v.31 but cannot delete. What's my solution to this problem?. Using XP SP3 Thanks

Using Firefox v.31 and no problem. Recently installed Bitdefender and it tells me to update Firefox. Went to Control Panel and found Mozilla Firefox v.29 and unable to delete. No Firefox v.31 listed. Was thinking of uninstalling v.29 and reinstalling v.31 but cannot delete. What's my solution to this problem?. Using XP SP3 Thanks

Zgjidhje e zgjedhur

Sometimes the Firefox registry entry that is read by the Windows Control Panel to create the list in Add/Remove Programs doesn't get updated properly. It might get fixed in the next update (Firefox 32) in a few weeks. I wouldn't worry about it right now as long you only see one folder with "Mozilla Firefox" in the name here:

C:\Program Files\

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
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Zgjidhja e Zgjedhur

Sometimes the Firefox registry entry that is read by the Windows Control Panel to create the list in Add/Remove Programs doesn't get updated properly. It might get fixed in the next update (Firefox 32) in a few weeks. I wouldn't worry about it right now as long you only see one folder with "Mozilla Firefox" in the name here:

C:\Program Files\