Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Firefox crashes

  • 1 përgjigje
  • 2 e kanë hasur këtë problem
  • 7 parje
  • Përgjigjja më e re nga Aman Routh

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Firefox continuously crashes. May be a problem with my adapter but I don't know for sure. Can I get some help on the subject?

Also as reference my last 5 crash report logs are as follows

1. Crash ID: bp-46412aa6-a88a-4dc5-b3f2-9d49e2140820 2. Crash ID: bp-24588a66-0283-41e2-b7a0-535292140820 3. Crash ID: bp-6df462e8-7216-4da1-a377-8284a2140820 4. Crash ID: bp-50d8da44-0582-4f9a-b6a9-fa9a62140820 5. Crash ID: bp-36b8c176-e7e6-4d43-80a8-baa262140820

Firefox continuously crashes. May be a problem with my adapter but I don't know for sure. Can I get some help on the subject? Also as reference my last 5 crash report logs are as follows 1. Crash ID: bp-46412aa6-a88a-4dc5-b3f2-9d49e2140820 2. Crash ID: bp-24588a66-0283-41e2-b7a0-535292140820 3. Crash ID: bp-6df462e8-7216-4da1-a377-8284a2140820 4. Crash ID: bp-50d8da44-0582-4f9a-b6a9-fa9a62140820 5. Crash ID: bp-36b8c176-e7e6-4d43-80a8-baa262140820

Krejt Përgjigjet (1)

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Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test.

   http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/ 

Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

   Malwarebytes' Anti-Malware:
   http://www.malwarebytes.org/mbam.php
   AdwCleaner:
   http://www.bleepingcomputer.com/download/adwcleaner/
   http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
   SuperAntispyware:
   http://www.superantispyware.com/
   Microsoft Safety Scanner:
   http://www.microsoft.com/security/scanner/en-us/default.aspx
   Windows Defender:
   http://windows.microsoft.com/en-us/windows/using-defender
   Spybot Search & Destroy:
   http://www.safer-networking.org/en/index.html
   Kasperky Free Security Scan:
   http://www.kaspersky.com/security-scan 

You can also do a check for a rootkit infection with TDSSKiller.

   Anti-rootkit utility TDSSKiller:
   http://support.kaspersky.com/5350?el=88446 

See also:

   "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked