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Firefox is BLOCKING Gmail due to securtiy certificate! HELP?? Cannot get my email accounts!!

  • 4 përgjigje
  • 10 e kanë hasur këtë problem
  • 3 parje
  • Përgjigjja më e re nga Aman Routh

ChuckChilders
ChuckChilders
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I just purchased a new Dell laptop with Windows 7 Pro. I downloaded and installed the latest version of Firefox.

I have several very important Gmail accounts but Firefox will NOT allow me access to any Gmail items! There is not even the option to ignore the warning that the security certificate is invalid. I CANNOT get to any Gmail account.

The computer I am replacing also has the latest version of Firefox but it allows access to all my Gmail accounts. The only reason that I am replacing the computer is because Microsoft has stopped supporting XP and all my normal software vendors will no longer support me; so I am forced to change.

One suggestion in Firefox is to go to the Profile file and delete "cert8" and then let Firefox recreate it. THAT DOES NOT WORK with my problem.

Please, can someone help. I have a business to run and I have all day on this issue.

Thanks to anyone that can help.

Chuck

I just purchased a new Dell laptop with Windows 7 Pro. I downloaded and installed the latest version of Firefox. I have several very important Gmail accounts but Firefox will NOT allow me access to any Gmail items! There is not even the option to ignore the warning that the security certificate is invalid. I CANNOT get to any Gmail account. The computer I am replacing also has the latest version of Firefox but it allows access to all my Gmail accounts. The only reason that I am replacing the computer is because Microsoft has stopped supporting XP and all my normal software vendors will no longer support me; so I am forced to change. One suggestion in Firefox is to go to the Profile file and delete "cert8" and then let Firefox recreate it. THAT DOES NOT WORK with my problem. Please, can someone help. I have a business to run and I have all day on this issue. Thanks to anyone that can help. Chuck

Krejt Përgjigjet (4)

Aman Routh
Aman Routh
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see this: Firefox can't load websites but other browsers can

ChuckChilders
ChuckChilders I zoti i pyetjes
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Firefox reports that Google's Gmail has an invalid certificate! No other program does this. In fact, it does not do this on my other computer running the same software. Internet Explorer connects without a problem.

Deleting "cert8" file from Firefox's profile does not seem to work either. What I mean by "seem" is that it might work for a couple of loads then it blocks it again.

ChuckChilders
ChuckChilders I zoti i pyetjes
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Problem not solved yet.

Anyone else having Gmail blocked due to "invalid certificate"?

Firefox does not even give me the option to ignore the warning; it just blocks it completely.

Aman Routh
Aman Routh
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Have you tried Safe mode.

please restart Firefox in safe mode and then try to access Gmail.

On windows:

Press and Hold SHIFT key and then double click on Firefox Icon on the Desktop to open it in Safe Mode.

or Go to Help >> Restart with Add-ons Disabled.


Diagnose Firefox issues using Troubleshoot Mode