Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Avast Forum connection failed - works in Chrome etc.

  • 7 përgjigje
  • 18 e kanë hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga listeruk

listeruk
listeruk
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I'm trying to log in to the avast forum and get this error every time (not the first site for this to happen on either)...

Secure Connection Failed An error occurred during a connection to forum.avast.com. You have received an invalid certificate. Please contact the server administrator or email correspondent and give them the following information: Your certificate contains the same serial number as another certificate issued by the certificate authority. Please get a new certificate containing a unique serial number. (Error code: sec_error_reused_issuer_and_serial)

I can access it with Chrome, IE etc. so logically it must be a certificate stored in Firefox? I went to Options - Advanced - Certificates - View Certificates, but I'm lost from there.

I'm trying to log in to the avast forum and get this error every time (not the first site for this to happen on either)... Secure Connection Failed An error occurred during a connection to forum.avast.com. You have received an invalid certificate. Please contact the server administrator or email correspondent and give them the following information: Your certificate contains the same serial number as another certificate issued by the certificate authority. Please get a new certificate containing a unique serial number. (Error code: sec_error_reused_issuer_and_serial) I can access it with Chrome, IE etc. so logically it must be a certificate stored in Firefox? I went to Options - Advanced - Certificates - View Certificates, but I'm lost from there.

Zgjidhje e zgjedhur

Thanks Philipp, https scanning was the culprit!

Lexojeni këtë përgjigje brenda kontekstit 👍 2

Krejt Përgjigjet (7)

philipp
philipp
  • Moderator
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hello, please try to change the settings in the firefox menu ≡ > options > advanced > network > connection - settings... so that it is set up to directly connect to the internet ('no proxy').

listeruk
listeruk I zoti i pyetjes
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It was/is set to 'No Proxy'. The error still occurs. Thanks

update: after restarting and cleaning out history, cookies etc. suddenly it works. It did work once previously then the error came back again, so I will have to report back and see if it happens again.

update 2: Now I have the same message appearing on my homepage - https://www.google.co.uk/

Ndryshuar nga listeruk

philipp
philipp
  • Moderator
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can you inspect the certificate on forum.avast.com and see who is the issuer?

Secure Website Certificate

listeruk
listeruk I zoti i pyetjes
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There is no certificate.

philipp
philipp
  • Moderator
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ok, i suppose you are using avast as security product? if you have recently updated to avast 2015, disable the https scanning option within its settings...

listeruk
listeruk I zoti i pyetjes
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I tried disabling the avast web shield and it loads now.

listeruk
listeruk I zoti i pyetjes
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Zgjidhja e Zgjedhur

Thanks Philipp, https scanning was the culprit!